Privacy Policy
Last updated: October 18, 2026
This notice describes how the Ignisterra.net machinery display and inquiry website handles information. Ignis Terra Machinery is the website's display brand. You can contact us about this notice or an inquiry at info@ignisterra.net.
Website inquiries and export-business roles
The website marketing contact handles overseas marketing, receives inquiries and carries out initial customer follow-up. The website marketing contact decides the purposes and methods of handling initial website inquiry information. The export company does not decide the handling of these initial website inquiries.
If your inquiry proceeds to a requested formal quotation, contract or export arrangement, relevant contact details and business requirements may be shared manually with Qufu Yurun Machinery Co., Ltd., the actual export company. This is an English translation of the company's Chinese legal name; an officially registered English name has not been verified. The company handles the relevant information for its formal quotation, contract and export work according to the actual business relationship. The actual seller and export party are identified in the relevant quotation, contract and export documents.
The website form API stores inquiries and sends notifications to the designated business Outlook mailbox. It does not automatically send inquiries to the export company. The marketing contact handles initial communication, including inquiries made through WhatsApp, and coordinates any necessary later handover for the business you request.
For questions about information submitted through this website or its handover for a requested quotation, contact info@ignisterra.net. This is the website inquiry and privacy contact channel. The address and WhatsApp below are business contact details.
Information you send
Our three inquiry forms collect the following information: Required fields are marked. We use these details to respond to your inquiry and discuss the product information or quotation you requested. If you do not provide the required details, that form cannot be submitted.
- Homepage Machinery Quotation Form: name, email, WhatsApp/phone, country/region, interested product, estimated quantity, destination port/city and preferred shipping term are required; the message is optional.
- Country Dropdown: name, email, destination country and comment/message are required; WhatsApp and quantity are optional.
- Simple Contact Form: name, email, WhatsApp/phone and message are all optional.
Please send business contact details and product requirements only. Do not include passwords, payment-card details, identity documents or other sensitive personal information.
Website delivery and security
Cloudflare Workers delivers the website and receives form submissions. Cloudflare Turnstile checks submissions for automated abuse. These services process connection and security information, including IP addresses and browser or device signals. The form sends its verification token and connection IP address to Cloudflare for server-side verification.
For submission rate limits, the website stores an identifier derived from the connection IP address and the current UTC day. This identifier is not anonymous. The rate-limit database does not store the raw IP address, but Cloudflare's separate security processing can include it. Automated security checks may reject a submission; you can contact us by email if this happens.
The website does not add advertising or visitor-analytics scripts in its application. Turnstile and Cloudflare have their own security processing and browser technology. See Cloudflare's Privacy Policy for provider information.
Inquiry storage and email
Submitted fields are stored in this website's Cloudflare D1 database, together with the inquiry identifier, form, source page, submission time, duplicate-prevention identifiers and notification delivery status. This supports inquiry handling, prevents duplicate submissions and allows failed notification attempts to be retried.
Cloudflare native Email Sending sends an inquiry notification containing the submitted details to the business contact's Microsoft Outlook mailbox. Where provided, the submitted email address is used as the reply address. Cloudflare Email Routing also forwards messages sent to info@ignisterra.net to that mailbox. Cloudflare and Microsoft therefore process inquiry information for hosting, security, storage and email delivery. See Microsoft's Privacy Statement for its provider information.
Inquiry records are not published as website content or committed to the website's GitHub content repository. GitHub stores the website source, published content and CMS edits. Private database exports used for backup may contain inquiry records.
Operational logs and access
Cloudflare Workers invocation logging is enabled for diagnosis and security, with sampling configured for the production site. Logs can contain request and response metadata, times and execution errors. The inquiry code does not deliberately write form contents or verification tokens to application logs. Query strings are configured to be redacted from new Workers invocation logs; this does not remove earlier logs or control every provider log.
Inquiry database access requires authorized Cloudflare account access or the site's server binding. The site has no public inquiry-list endpoint. Email copies are accessible through the business contact's Outlook account. CMS access to published website content uses a GitHub credential restricted to this repository; it does not provide access to the inquiry database. Logs, database recovery history and email copies have provider-managed lifecycles, separate from private exports. The site has no automatic private-backup rotation or deletion process.
Retention and deletion
The business contact manually deletes ordinary inquiry records and related Outlook notifications within 12 months after the last substantive business contact. Spam inquiries are deleted within 30 days of receipt. Private inquiry-database exports and backups are kept for no more than 30 days after creation. These are manual handling rules; the website does not run an automatic inquiry, mailbox or private-backup deletion job.
These retention rules cover this website's inquiry records, related notification emails and private inquiry-database backups. They do not set a retention period for separate signed contracts or export records. The actual sales and export parties must provide the relevant information for their transaction records when handling that business.
Cloudflare D1 recovery history is provider-managed. Cloudflare documents a recovery window of up to 30 days depending on the plan, separate from manual private exports. Removing a live record does not immediately remove earlier recovery versions. Provider-managed logs and mailbox recovery copies also have separate lifecycles; manual deletion does not promise immediate removal from every provider copy.
Anti-abuse rate-limit records are marked to expire after twenty minutes and are removed by scheduled cleanup. Physical removal can occur later than expiry. This cleanup does not delete inquiry records, emails or backups.
For access, correction or deletion requests, email info@ignisterra.net with enough information to identify the inquiry. Do not send identity documents in the initial request. The business contact in China manually verifies and handles these requests; there is no self-service erasure tool. Deleting a D1 inquiry alone does not erase its email notification or an existing backup. The applicable rights, identity checks and any legally required response or retention rules depend on the circumstances and applicable law.
Processing locations and external contact channels
Inquiries are mainly handled personally by the business contact in China. The website serves international machinery buyers, may actively approach EU and UK buyers, and can also receive inquiries from people in China. Cloudflare and Microsoft operate services internationally; this website has not configured or verified a promise that all inquiry data stays in one country. Storage locations, access arrangements and any required cross-border safeguards must be checked against the actual business and customer locations. Submitting an inquiry is not described here as blanket consent to all international transfers.
If you choose WhatsApp or another external link, that service handles the information you send under its own policies. This website does not receive WhatsApp messages through its inquiry API.
Contact
Ignis Terra Machinery
Business Contact Address:
No. 2, Guangyuan East 9th Street, Kongzi Shangmao Cheng, Qufu, Shandong 273100, China
Email: info@ignisterra.net
WhatsApp: +44 7395 522858